Política de reembolso

RETURN & REFUND POLICY

We accept returns within 30 days of delivery.

To be eligible for a return, items must be unworn, unused, and returned in their original condition with all tags attached. Proof of purchase is required.

To request a return, please contact us at cristinamoro1976@hotmail.com. Once your return is approved, we will provide return instructions and the return shipping address. Returns sent without prior approval will not be accepted.

DAMAGED OR INCORRECT ITEMS

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us as soon as possible so we can make it right.

NON-RETURNABLE ITEMS

Personalized or custom-made items, sale items, and gift cards are final sale and cannot be returned.

REFUNDS

Once we receive and inspect your return, we will notify you of the approval status. Approved refunds will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or credit card provider.

Questions? Contact us at cristinamoro1976@hotmail.com.